Effective Date: August 2, 2026
Last Updated: August 2, 2026
At Swami Ayurvedas (accessible from [https://swamiayurvedas.com](https://swamiayurvedas.com)), we are committed to delivering your authentic Ayurvedic formulations safely, quickly, and efficiently. This Shipping and Delivery Policy outlines the terms and conditions that govern the shipment of orders placed through our website.
1. Processing and Dispatch Timeline
- Order Processing Time: All orders are verified, packed, and dispatched from our warehouse within 1 to 2 business days (excluding Sundays and national holidays) after successful payment confirmation via our payment gateway.
- Dispatch Notification: Once your order is dispatched, you will receive an automated notification via SMS and Email containing your unique shipment tracking number and courier link.
2. Shipping Charges and Free Shipping Threshold
- Free Shipping: We offer FREE Shipping across India on all orders where the total cart value is ₹999 or above.
- Standard Shipping Fee: For orders below ₹999, a flat nominal shipping fee will be calculated and displayed transparently at checkout before payment completion.
- Cash on Delivery (COD) Charges: If COD is available and selected during checkout, a standard handling fee may apply to cover logistics verification costs.
3. Delivery Estimates and Transit Times
We partner with reputable third-party logistics and courier services to ensure timely delivery across major pin codes in India. Estimated delivery times post-dispatch are as follows:
| Region | Estimated Delivery Time |
| Metro Cities & State Capitals | 3 – 5 Business Days |
| Tier 2 & Tier 3 Cities | 4 – 7 Business Days |
| Rest of India & Remote Areas | 6 – 9 Business Days |
Note: Delivery timelines are estimates provided by courier partners and may be subject to minor delays during public holidays, extreme weather conditions, natural disasters, or regional restrictions.
4. Order Tracking
You can track your package in real-time once it leaves our facility:
- Access the Tracking Link sent to your registered email or phone number.
- Log in to your account on our website and navigate to My Account → Orders to view live shipment status.
5. Non-Delivery and Address Accuracy
- Customer Responsibility: Customers are responsible for providing complete and accurate shipping details, including the correct pin code, landmark, and active phone number at checkout.
- Delivery Attempts: Our courier partners will attempt delivery up to 3 times. If delivery fails due to incorrect address details, wrong contact information, or customer unresponsiveness:
- The package will be returned to our facility as a Return to Origin (RTO).
- Re-shipping costs for dispatching the returned parcel again will be borne by the customer.
6. Damaged or Tampered Packages
We take extreme care in packaging our liquid juices in secure, tamper-evident bottles.
- Visual Inspection: If you notice that the outer parcel is physically open, severely damaged, or leaking at the time of delivery, please refuse to accept the delivery from the courier agent.
- Immediate Reporting: Please notify our customer support team within 24 hours of the delivery attempt so we can dispatch a replacement immediately.
7. International Shipping
Currently, Swami Ayurvedas ships only within India. We do not offer international shipping through our online checkout at this time.
8. Customer Support for Shipping Queries
If you have any questions regarding your shipment status, delivery delays, or tracking issues, please contact our support team through our official communication channels:
- Brand Name: Swami Ayurvedas
- Website: https://swamiayurvedas.com
- Customer Support: Contact us through our official website contact page or email address provided in your order confirmation email.
- Operating Hours: Monday – Saturday (10:00 AM – 6:00 PM IST)
